PRIVACY POLICY

Last updated: August 4, 2026

At Algo Security (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://algoasecurity.co.za, contact us, or make use of our security products and services.

We comply with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable data protection laws in South Africa. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following categories of personal information:

  • Identity and Contact Data: Names, company names, email addresses (e.g., info@algoasecurity.co.za), telephone numbers (e.g., +27 65 522 1393), and physical or postal addresses.

  • Service and Transaction Data: Details regarding security assessments, installations, quotes requested, and products or services purchased from us.

  • Technical and Usage Data: IP addresses, browser types, operating systems, and website usage data collected automatically when you visit our website through cookies and analytics tools.

  • Communication Data: Records of correspondence when you contact us via email, phone, or website contact forms.

2. How We Collect Your Information

We collect information:

  • Directly from you: When you fill out forms on our website, request a quote, email us, call us, or engage our security services.

  • Automatically: Through cookies, server logs, and tracking technologies as you navigate our website to improve user experience.

3. Purpose of Processing Personal Information

Under POPIA, we process your personal information only for lawful purposes connected to our business operations, which include:

  • Providing, maintaining, and improving our security services and website functionality.

  • Responding to your inquiries, support requests, and quotation applications.

  • Managing customer relationships, invoicing, and processing orders.

  • Sending administrative information, updates, or promotional materials (where you have opted in).

  • Complying with legal and regulatory obligations.

4. Disclosure of Your Information

We treat your personal information with strict confidentiality. We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or servicing our clients, provided they agree to keep your information confidential and secure.

  • Legal Authorities: When required by law, subpoena, or legal process, or to protect the rights, property, or safety of Algo Security, our clients, or others.

5. Data Security

We implement appropriate technical, physical, and organizational security measures to protect your personal information against unauthorized access, accidental loss, destruction, alteration, or disclosure. While we strive to protect your data using commercially acceptable standards, no method of transmission over the internet is 100% secure.

6. Retention of Personal Information

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights Under POPIA

As a data subject, you have the right to:

  • Access: Request confirmation of whether we hold personal information about you and request a copy of that record.

  • Correction or Deletion: Request that we correct, update, or delete inaccurate, irrelevant, excessive, or outdated personal information.

  • Objection: Object to the processing of your personal information under certain circumstances.

  • Direct Marketing: Opt-out of receiving marketing communications from us at any time.

  • Complaints: Lodge a complaint with the Information Regulator of South Africa if you believe your privacy rights have been infringed.

8. Contact Us

If you have any questions, comments, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at: